Support for charging infrastructure
Real-time monitoring
- Your charging infrastructure in real time with a live dashboard, status updates and error reports
Automatic error message
- Generation of error reports and automatic notifications via email and push notifications (app)
OCPP commands
- OCPP buttons for commands to your charging point, such as reset, unplug and more
OCPP Detail Support
- Access to OCPP logs and OCPP configuration keys
VPN access via SIM
- Access to your charging station’s web interface for, for example, charging station configurations, firmware updates and more
Network Control Centre
- Real-time monitoring of the internet connection, live data on the SIM connection, SIM session history and more
Maintenance Tool
- Maintenance planning and scheduling, involving the relevant personnel
Support Account
- Dedicated access for support teams with limited functionality
